1.Our Commitment to Your Privacy

At the practice of Robert Gosling, CDT RCS (Eng), we take the privacy and security of our patients' data with the utmost seriousness. This policy outlines how we collect, use, and protect your personal information when you interact with our website.

2.Information We Collect

When you use our website—whether requesting a consultation, calling our clinic, or submitting an inquiry—we may collect the following information:

• Personal Identifiers:Your name, email address, and phone number.
• Clinical Notes:Any details you voluntarily provide regarding your current denture difficulties or treatment history within our contact forms.
• Technical Data:Your IP address, browser type, and how you interact with our site, collected via standard cookies to improve user experience.

3. How We Use Your Data

We will never sell, rent, or share your data with third-party marketing companies. Your information is used strictly to:

• Process and personally respond to your direct inquiries.
• Schedule your private consultations and manage your appointments.
• Ensure our website functions smoothly and securely on your device.

4. Direct Clinical Care & Security

Because your care is handled exclusively by Robert Gosling, your records are kept strictly confidential.

• Data Security:We implement robust digital security measures to ensure that your contact forms and submission details are protected from unauthorized access.
• Medical Retention:If you proceed to become a patient, your clinical data will be migrated to our secure, regulated patient management system in compliance with UK medical record retention standards.

5. Your Rights

Under UK data protection laws, you retain full rights over your data. You may at any time request a copy of the personal information we hold about you, or ask us to update, correct, or permanently delete it from our website systems.

6. Cookie Policy

Our website uses minimal cookies to ensure a smooth browsing experience and to analyze traffic trends anonymously. You can choose to accept or decline cookies via your browser settings at any time.